The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Parking
Off-site car park
24-hour services
24-hour reception
24-hour security
Babysitting
Babysitting/Child services
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Sports & Fitness
Fitness centre
Water sports
Tennis court
Golf course
Billiard tables
Table tennis
Archery
Yoga class
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's pool
Children's play area
Kids club
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Dining table
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Boulevard Kukulcan Km.17 Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Boulevard Kukulcan Km.17 Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
3700 ft
Beach
Playa Delfines
3300 ft
Landmark
El Rey Archaeological Zone
3600 ft
Landmark
EL REY ruins
3600 ft
Landmark
San Miguelito
5300 ft
Landmark
Mirador playa delfines
2100 ft
Landmark
Cancun sign
2100 ft
Landmark
Iberostar Cancun Golf Course
2500 ft
Landmark
Golf with a view
2500 ft
Museum
Parque Maya Cancun
2500 ft
Landmark
San Miguelito Archeological Site
2500 ft
Landmark
View Point
2500 ft
Golf Course
Golf Club
2500 ft
Museum
MUSA Underwater Museum
2800 ft
Event hall
Oasis Arena
4400 ft
Landmark
Aquaworld
1.2
mi
Landmark
Extreme Games Cancun
1.3
mi
Landmark
Dolphinaris Cancun
1.8
mi
Landmark
Cancun Golf Club at Pok Ta Pok
1.7
mi
Beach
Playa - Beach
1.7
mi
Beach
Playa Ballenas
1.7
mi
Night club
H Roof
1.8
mi
Landmark
Avenida Kukulkan
2.6
mi
Beach
Royal Beach Club
2.1
mi
Landmark
Backstage Theatre
2.3
mi
Landmark
Beach
2.1
mi
Mall
Luxury Avenue
2.5
mi
Museum
Museo Subacuatico de Arte
2.6
mi
Spa Centre
NIZUC Resort & Spa
2.4
mi
Landmark
Museo Sensorial del Tequila
2.6
mi
Nearby
Museum
Parque Maya Cancun
1700 ft
Restaurants
El Conquistador
2700 ft
Kukulcan Boulevard Km 17.5 L 49 Hotel Zone
Spices Restaurant
3300 ft
Boulevard Kukulcan Km. 17
Galeon Columbus
3300 ft
Blvd Kukulcan 16.6
Sunset Bar
3300 ft
Boulevard Kukulcan km 20 at Westin Resort & Spa
Terranostra
3300 ft
Boulevard Kukulcan Km 21
Pancho & Willy's Cantina
3900 ft
KM 16 Kukulcan Blvd - at Captain's Cove
LA Vista
4100 ft
Blvd Kulkulcan L 48 Km In the Omni Hotel
Reviews and Ratings
Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily return
friendly staff
great location
maintenance issues
limited dining options
6.0/10
Guest rating
Rooms
6.7
Location
8.0
Service
9.0
Dining
8.3
Guest reviews
6.0/10
based on 9 reviews
7.9
7.9/10 based on 460 reviews
William
United States,
December
2023
8.4/10
I absolutely loved my stay at the hotel, despite a few minor drawbacks. The location was superb, with an array of amenities nearby, offering great convenience. The rooms were spacious, but the privacy aspect could be improved, and some areas were under construction. The service was exceptional, with attentive and friendly staff, even though the delivery time for food was a bit long. The dining options were varied and delicious, although the compensation received was not ideal. The facilities were top-notch, providing a luxurious and comfortable experience.
Rooms
7.0
My corner room was spacious and comfortable, but the bathroom area felt congested. The glass door entrance affected privacy slightly.
Service
9.0
The staff went above and beyond to ensure I had a great stay, from assisting with various services to ensuring everything ran smoothly.
Location
8.0
The hotel's location was fantastic, offering comfortable spaces to relax and enjoy, with superb spa facilities, theaters, cafes, and bars within reach.
Dining
9.0
The dining experience was outstanding, with a wide range of delicious options at every meal. However, the compensation offered was not worth accepting.
Facilities
9.0
The hotel facilities were top-notch, providing a luxurious and comfortable experience for guests.
Cliff
United States,
December
2023
8.0/10
I had a lovely stay at the hotel. The rooms were clean, nicely updated, and the staff was friendly and helpful. I particularly enjoyed the variety of pools, especially the infinity pool with a breathtaking view of the beach and ocean. However, some rooms were in bad shape with a slight smell issue and other maintenance issues. Overall, a great experience with a few room-related setbacks.
Rooms
7.0
The rooms are nice and clean, nicely updated, and some were ready upon early arrival. However, some rooms were in bad shape with a smell and maintenance issues.
Service
9.0
The service was outstanding. The staff, especially the entertainment team, were hardworking and attentive. A wide range of services was available for a five-star hotel.
Location
8.0
The location was fantastic, with immaculate surroundings and fine amenities. The area was busy but still pleasant, with good access and entertainment options nearby.
Dining
8.0
The dining experience was great overall, with a vast selection for different tastes.
Facilities
8.0
The hotel offers great facilities, including various pools and dining options. Some maintenance issues were noted, but overall, the amenities were enjoyable.
friendly staff
maintenance issues
Michael
United States,
September
2023
7.6/10
My stay at the hotel was an overall pleasant experience. The rooms were spacious enough for myself and my children, with a balcony facing the beautiful white beach. However, the rooms felt more like a 3-star accommodation due to the old and damaged washroom, walls, and furniture that clearly needed renovation.
Rooms
6.0
The rooms were large enough for myself and my children and with a balcony facing the sea and white beach, but they felt more like a 3-star rating due to the old and damaged condition.
Service
9.0
The service was friendly and accommodating beyond my expectations. I particularly enjoyed the assistance from the family concierge who made my days and evenings very enjoyable.
Location
8.0
The hotel's location by the beautiful beach was fantastic. The staff, including Abel, Richard, Silvia, Brenda, Joel, Irving, and Francisco, provided great service.
Dining
8.0
The dining experience was enjoyable with plenty of options, including a buffet with a wide range of choices for breakfast, lunch, and dinner. Booking that was necessary but the home-made yogurt was a highlight.
Facilities
7.0
The hotel's facilities were decent, but some areas like the washroom, walls, and furniture needed renovation to match the beautiful location.
Great location
Needs renovation
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